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Delivery & Pickup Protocols

Operational Flow, Staging Guidelines, and Payment Policy Details

📦 Home Delivery Tips

Enjoy our completely hassle-free, full-service firewood drop-off experience:

  • Online Booking: Simply fill out our form, or text us at 512-954-1119.
  • Precision Stacking: Our team routes out straight to your residential property and stacks the wood cleanly exactly where you point it out.
  • Post-Stack Payment: You only check out and pay after the job is completed and you've verified the placement.

🪵 Wood Yard Pickup Tips

Save money on freight expenses by picking up your cords directly at the source:

  • Set an Appointment: All wood yard pickups must be booked beforehand to make sure the site is open.
  • Loading Support: When you arrive to your appointment, we will have an operational representative stationed on site who can directly assist in loading the splits straight into your car, trailer, or truck bed.
  • No Straining: We'll do the heavy lifting so you can get loaded up safely and quickly.

💳 Core Business Payment Policy

To keep local operations smooth and administrative costs minimized, we accept the following forms of payment:

Our primary accepted transaction channels are Venmo or Cash. We accept these right upon the final stack or direct yard load completion.

⚠️ Alternate Payment Layouts:
If your home layout or company accounting requires alternate transaction processors (such as checks), you MUST provide explicit previous notice prior to your delivery or yard run. Custom alternative configurations without notice may be subject to processing delays or an additional administrative processing fee. We do not accept credit or debit cards